Terms and Conditions
1. Acceptance of Terms
By using our online grocery delivery website Freshcartz, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.
2. Eligibility
To use the Website and our online grocery delivery services, you must be at least 18 years of age and have a valid credit or debit card. You must also be able to enter into a binding contract.
3. Account Creation
To place an order on the Website, you must create an account. When creating an account, you must provide us with accurate and complete information. You are responsible for keeping your account information up-to-date. By signing up, you are agreeing to receive account, general, and marketing communications. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails.
4. Placing an Order
To place an order, simply add the items you wish to purchase to your shopping cart and proceed to checkout. At checkout, you will be asked to enter your delivery address and payment information. You will also have the opportunity to select a delivery time slot.
5. Delivery
We deliver to most areas in our service area. We offer same day delivery and scheduled delivery.
6. Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a full refund the product. To qualify for a refund, please send us a picture of the item of all sides, order number and a brief description of the issue. To the best of their ability, our partners will pick out the best of the products ordered.
7. Limitation of Liability
We are not liable for any damages arising from your use of the Website or our online grocery delivery services. This includes, but is not limited to, damages for lost profits, data loss, or business interruption.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas.
9. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and us with respect to your use of the Website and our online grocery delivery services.
10. Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck from these Terms and Conditions and the remaining provisions shall remain in full force and effect.
11. Changes to These Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on the Website and will take effect immediately upon posting.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at freshcartzgrocery@gmail.com or simply use the chat with us option.
